Business details, how a price is agreed, your 14 day right to cancel, and our guarantee.
Last updated 25 August 2026.
Nova Plastering is the trading name of a sole trader.
Any figures shown on this site are guide prices, not a quotation. What you pay is the fixed total price written in the quotation we give you after we have seen the work, either in person or from your photographs. That price covers labour, materials and the protection and clean down described on this site. It does not cover a skip, scaffolding, or work outside normal hours; where any of those apply we tell you before you accept.
The price is for the job. You will be given an estimated number of days with the quotation.
You send photographs or we visit. We give you a written quotation. If you accept it, we agree a start date. Nothing is charged for the visit or the quotation.
Where you agree a job with us somewhere other than at a business premises — at your home, for example — the law gives you the following rights. We also give you this in writing with your quotation, together with the cancellation form below.
You have the right to cancel this contract within 14 days without giving any reason.
The cancellation period will expire after 14 days from the day of the conclusion of the contract.
To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You may use the model cancellation form below, but it is not obligatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
If you requested to begin the performance of services during the cancellation period, you shall pay us an amount which is in proportion to what has been performed until you have communicated us your cancellation from this contract, in comparison with the full coverage of the contract.
Complete and return this form only if you wish to cancel the contract. You do not have to use it — any clear statement will do.
To Nova Plastering, email Enquiries@novaplastering.co.uk:
I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]/for the supply of the following service [*],
Ordered on [*]/received on [*],
Name of consumer(s),
Address of consumer(s),
Signature of consumer(s) (only if this form is notified on paper),
Date
[*] Delete as appropriate.
If you ask us to start work inside the 14 days and then cancel, you pay for what has been done up to the point you told us. We will always ask for that request in writing before starting.
The work carries a one year workmanship guarantee, given in writing and running from the day the work is finished. It covers faults caused by our preparation or application. It does not cover structural movement, damp, leaks, failure of the existing background, everyday wear and repeated knocks, or damage from work carried out by others.
This guarantee is in addition to your legal rights under the Consumer Rights Act 2015, which say that work must be carried out with reasonable care and skill. Nothing on this site affects those rights.
Tell us. Phone 07501 467637 or email Enquiries@novaplastering.co.uk and we will come and look at it. If we cannot settle it between us, you can ask Citizens Advice consumer service on 0808 223 1133 for help.
These terms are governed by the law of England and Wales.
